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Pfizer is a leading research-based biopharmaceutical company. They apply science and their global resources to deliver innovative therapies that extend and significantly improve lives. Every day, colleagues work across developed and emerging markets to advance wellness, prevention, treatments, and cures that challenge the most feared diseases of our time.
ROLE SUMMARY
The Production Engineering team ensures the smooth running of Pfizer web publishing platforms. We are seeking a candidate to join the production engineering team who can jump in and deal with an issue, and work towards finding a solution with general supervision from team leads.
The role spans Pfizer Drupal and static sites, as well as dealing with CI/CD and infrastructure issues for both. This means someone who can learn on the job and eventually be able to switch contexts quickly.
ROLE RESPONSIBILITIES
- Debugging and fixing simple to moderately complex technical issues related to any of Pfizer’s Web publishing platforms and services that are escalated from Pfizer’s Support & Operations team.
- Performing regular and security updates to all Pfizer web publishing distributions and keeping all platform’s dependencies up-to-date across all site’s offerings.
- Handling and delegating reported issues via the support ticketing system (Zendesk).
- Follow up with Pfizer vendors and internal teams and regularly update ticket statuses as needed.
- Proactively reporting issues and enhancements on Jira.
- Manage the release and communications process across all teams for updating Pfizer install profiles.
- Develops productivity skills by learning source control, editors (IDE), building systems (CI/CD), Cloud platforms (Atlassian, GitHub, AWS), and other tools as well as unit testing best practices.
BASIC QUALIFICATIONS
- Bachelor’s Degree.
- Fundamental knowledge in programming using PHP, JavaScript, or Python.
- Basic knowledge of core engineering concepts and Agile development methodologies
- Understands modern software engineering, including coding standards, code reviews, source control management, build processes, testing, and releasing.
- Capable of taking well-defined sub-tasks and completing these tasks under general supervision.
- Effective in communicating status to the team.
