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Our client is a leading research-based biopharmaceutical company. They apply science and their global resources to deliver innovative therapies that extend and significantly improve lives. Every day, colleagues work across developed and emerging markets to advance wellness, prevention, treatments and cures that challenge the most feared diseases of our time.
ROLE SUMMARY
All over the world, Pfizer colleagues are working together to positively impact health for everyone, everywhere. Each position at Pfizer touches and contributes to the success of our business and our world. That’s why, as one of the global leaders in the biopharmaceutical industry, Pfizer is committed to seeking out inspired new talent who share our core values and mission of making the world a healthier place.
The Enterprise Data Solutions and Engineering (EDSE), a Pfizer Digital organization, is responsible for the development and management of all data and analytics tools and platforms across the enterprise – from global research and development, to manufacturing, to commercial, to patient care across over 100+ countries. One of the team’s top priorities is the advancement of AI/ML enabled analytics and the creation of data solutions that can be leveraged across the enterprise.
As a member of EDSE’s Global Business Services & Enabling Functions Data Solutions & Engineering team, you will help to realize Pfizer Digital strategy on the cloud by designing and deploying analytical data platforms, lead high performing teams, and building lasting relationships with our business colleagues. This digital program will produce the data foundation that drives business insights through data science and enterprise BI reporting solutions. This role requires you to lead the solution development and operations support of our Regulatory Quality Assurance (RQA) Domain. It will require you to design, architect, enhance and build on top of our RQA solutions (Audit Planning, Audits Made Easy, RQA Metrics etc.) All while leveraging our Unified Data Hub, Dataiku, Snowflake, and data visualization products (Spotfire).
You will be expected to develop and maintain a deep understanding of the regulatory and auditing business processes you support, especially the analytical needs and opportunities of the Regulatory Quality Assurance organization.
You will build and foster relationships so as to be able to work independently and closely with your BT colleagues as well as key senior level business clients .You will prepare, lead, and facilitate BI/data management discovery workshops, assemble, synthesize and document key learning’s, be innovative in your solution concept design and be able to develop and communicate a RQA analytics strategic roadmap, which will set the direction for the core solution offerings of Digital Health Medicines and AI as well as the capabilities of Pfizer. You will represent this strategy throughout the solution development life cycle and continue to manage it and keep it relevant to the changing business and technical environments.
Generally, the colleague will also have responsibility to assist in the architect, design and build data models, pipelines and products across various domains to power ML ops platforms, data driven applications and software and enable business intelligence solutions. This role will work with the business unit and digital leadership to understand the growing business needs and strategies where the application of AI and ML can yield new products and services and enhance existing processes.
You will also embody Pfizer’s OWNIT! Culture values. We seize opportunities to think differently, to take risks and be accountable, and to try something new. This means Pfizer values change-oriented behavior, exemplified through an entrepreneurial, confident, and proactive attitude. Pfizer also values tolerance for taking thoughtful risks to achieve greater success. We advocate and drive long-term, aligned strategies that advance our mission and shape our industry. We confront corrosive, self-serving, and mean-spirited behaviors; it’s everyone’s responsibility. We deliver on commitments with speed, decisiveness, and integrity. We invest in candid and constructive debate to ensure each other’s success using straight talk.
ROLE RESPONSIBILITIES
Reporting to the Sr. Manager, Finance Sales Procurement Solution Delivery & Engineering, your major duties and responsibilities are defined below:
Engagement Management
- Work with clients, client partners, and other stakeholders to develop business justifications, scope of deliverables, RFPs, and explorations of solution options.
- Perform business and functional analysis activities (e.g., documenting functional requirements) for projects as required
- Establish and maintain client and relationships. At all times, know your client base and their business needs.
- Manages and sets stakeholder expectations
- Ensures that all customer expectations have been met through delivery of services or projects
- Provides a single point of contact and accountability for the client
- Secures appropriate resources for projects, engaging with the business, and facilitating service delivery
- Shapes thinking on how technology solutions support the goals of the business
- Articulates Digital services and ensures services meet client needs and value expectations, while educating Digital on client needs
- Aligns Digital services with current and future needs of the business and its customers while improving quality of services delivered
- Analyzing business problems and key issues and developing strategic business analytic implementation plans (‘road maps’).
- Work to drive clarity around people, process, and data and how they work together to support business needs and challenges.
- Strong interpersonal, communication, influencing, analytical and problem-solving skills
- Drive best practices and capabilities across business units
Technology Management
- Provide technical product stewardship for the Regulatory Quality Assurance analytics platforms. This will require:
- Serving as a main technical point of contact for L3/L4 inquiries for incidents
- Lead enhancement initiates whether large or small from ideation to deployment and beyond.
- Ensure that platform is stable, data quality is appropriate and that all compliance and best practices are followed during enhancements
- Defining and driving new EDSE capabilities across Pfizer business units. This will require:
- Partnering with the other Digital organizations to align EDSE strategy with broader Digital Strategies and ensure consistent use
- Actively monitor & evaluate other company BI & data usage and bring best practices to Pfizer where applicable.
- Actively monitor & evaluate emerging BI & data management technologies and introduce/present potential benefits to Pfizer.
Project Management/Program Management
- End-to-end accountability for project success for projects driven out of EDSE in support of these functions.
- On-time, on-budget, on-quality project delivery; client satisfaction on a project-to-project basis; user satisfaction and effective leadership of teams through influence and expert knowledge of subject matter.
- Compliance with Solution Center and other Digital processes and financial procedures is required
- Assembles and engages project teams
- Project oversight and status reporting
- Maintain all project plans and manage all project activities against these plans in accordance with Project Management best practices and Solutions Delivery/Digital procedures
- Identify, manage, and bring to resolution all project risks/ issues. Escalate major project risks to scope, budget, or timeline to appropriate escalation points in a timely manner
- Effectively lead and facilitate meetings with clients, vendors, and stakeholders, and conduct productive technology project team status/review meetings
- Ensure the smooth transition of production solutions to support and maintenance structures within Digital.
- Review projects when complete against business case to ensure projected benefits are being realized
- Ensure all projects are delivered with a minimum of business disruption
BASIC QUALIFICATIONS
Indicate qualifications that are job related, consistent with business necessity and necessary for the performance of an essential function of this role including: education/licenses/certifications, relevant experience (where legally permissible), technical and/or other job-related skills.
Education and Experience
- Preferred Education: BS, MS, MBA
- Preferred Discipline(s): Information Technology, Computer Science, Engineering, Business Management
- Excellent interpersonal and communication skills is required
- 7+ years of management experience leading project teams and technology delivery functions is required
- Demonstrated experience in scoping, defining, and managing projects including determining project viability, developing rigorous project estimates, developing, and establishing a project plan, budget defining technology solutions, developing RFPs, evaluating vendor responses, negotiating SOWs and identifying resource requirements is required.
- Experience using agile delivery methodologies is highly beneficial but not required.
- Knowledge of pharmaceutical regulatory environment and audit processes is a nice to have
- Demonstrated experience at owning and managing a significant organizational or project budget ($1MM to $5MM annually)
- Previous software development leadership experience
- Demonstrated effective collaboration with teams across an organization to drive processes and operations
Technical Skills Requirements
- Knowledge of cloud-based architectures (AWS or Google), cloud analytics products/solutions, and agile methodologies (SCRUM) to enable rapid cycles of development and release of analytics and data products/solutions is required.
- Experienced with deploying enterprise level solutions on data preparation and ETL platforms (i.e. Dataiiku, Informatica, Talend, Alteryx, etc.) is required.
- 5+ years of experience Data warehousing, data modeling, and data transformation is required.
- Good understanding of deploying and supporting cloud data warehouse solutions (Snowflake, Redshift, Spark, etc) is highly beneficial but not required.
- Strong Experience in deploying web application development platforms such as Angular, Spring Boot is highly beneficial but not required.
- Experience with Software engineering best-practices, including but not limited to version control (Git, TFS, Subversion, etc.), CI/CD (Jenkins, Maven, Gradle, etc.), automated unit testing, Dev Ops is highly beneficial but not required.
- Full stack development using infrastructure cloud services (AWS preferred) and cloud-native tools and design patterns (Containers, Serverless, Docker, etc) is a plus and Open-Source technologies is highly beneficial but not required.
- Relevant related areas such as data quality, master data management, metadata management, collaboration, and business process management are beneficial but not required
- Knowledge of deploying BI visualization tools such as Spotfire, tableau, is beneficial but not required.
- Experience with sourcing and modeling data from application APIs beneficial but not required.
- Experience with Semantic technologies and approaches is a plus.
- Cloud computing, machine learning, text analysis, NLP & Web development experience is a plus
- Knowledge of Graph Databases (Neo4j, Titan, etc.) and query syntax is a plus
Professional and Leadership Characteristics
- Exceptional Communicator (Basic): Can understand, translate, and distill the complex, technical findings of the team into commentary that facilitates effective decision making by senior leaders; can readily align interpersonal style with the individual needs of customers
- Highly Collaborative (Basic): Manages projects with and through others; shares responsibility and credit; develops self and others through teamwork; comfortable providing guidance and sharing expertise with others to help them develop their skills and perform at their best; helps others take appropriate risks; communicates frequently with team members earning respect and trust of the team
- Strategic Thinker: Understands the overall context, business implications and can think through a problem both conceptually and logically for better solutions
- Creative: Able to bring forth new ideas to improve our existing practices and takes calculated risks to innovate new capabilities within Pfizer Digital Business Analytics, with a focus on data products and analytics solutions
- Analytical Thinker: Understands how to synthesize facts and information from varied data sources, both new and pre-existing, into discernable insights and perspectives; takes a problem-solving approach by connecting analytical thinking with an understanding of business drivers and how BA can provide value to the organization
- Adaptable: Demonstrates flexibility in the face of shifting targets, thrives in new situations
- Pioneering: Pushes self and others to think about new innovation and digital frontiers and ways to conquer them
- Ambiguity Tolerant: Successfully navigates ambiguity to keep the organization on target and deliver against established timelines
- Strong Data and Information Manager: Understands and uses analytical skills/tools to produce data in a clean, organized way to drive objective insights
- Proactive Self-Starter: Takes an active role in one’s own professional development; stays abreast of analytical trends, and cutting-edge applications of data
