IT Administrator

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Our client is on a mission to build the digital financial infrastructure that underpins e-commerce in Greece, empowering Marketplaces, and Merchants to thrive. They are a team of enthusiastic young people, driven by their values to Empower Customers, work as a Team Together, Manage Risk and Get Stuff Done.

They are proud to have built the payments layer connecting most Greek Marketplaces and Merchants with world class schemes like Visa and MasterCard. They service most Greek Marketplaces, including Greece’s largest and most successful marketplace: Skroutz. Their systems connect to thousands of banks, in Greece and abroad. Their tech processes tens of thousands of transactions every day – that’s €billions worth of e-commerce. If you have bought something online in Greece, chances are you have already used their payments product.

The company is both a Tech Company and a Regulated Financial Services Institution. Therefore, you will be exposed to the world of the Tech Payments Sector and that of Financial Services. The Role

Their IT Administrator is responsible for providing technical support and maintaining their IT assets. Ηe/she is using their centralised ticketing system (ITSM) to respond to user requests.

Being proactive, he/she provides solutions regarding network and office infrastructure issues and monitors the user endpoints to detect abnormalities, identify and troubleshoot issues. Finally, security is one of their main concerns and their IT Admin in cooperation with their CISO (Chief Information Security Officer) enforces related company policies ensuring that all uses are operating according to those.

Their Challenges

Scale: Their business is on a significant growth trajectory. This means that their tech has to follow suit. You can be expected to work on optimising their architecture and tech, enabling global level of workloads, and solving major, complex, scalability problems.

Breadth: They are on a constant mission of expanding their product line. You will be working on enabling the latest and most innovative payment methods using cutting-edge APIs and infrastructure of companies such as Google, Apple, and Amazon.

Depth: They are a tech company. As they grow, they are constantly re-evaluating their tech stack, and refactor their codebase. They are on a constant mission to refactor, and optimise, their existing codebase.

You will

• Manage all their IT devices / assets
• Conduct (IT related) procurements according to their needs
• Administrate their Microsoft 365 suite, managing users, roles, and permissions
• Work closely with their CISO to enforce security best practices
• Be responsible for the hardware and software upgrades of their assets
• Provide solutions for their IT related problems (e.g., office Wi-Fi, networks)Your Profile
• 2+ years of experience as IT Admin
• Experience with Microsoft 365 suite
• Proactive and security driven
• Good communicator with problem solving attitude
• A finance and payments background are a plus but not a must-have.
• You thrive in team-based environments and can co-operate with stakeholders from all departments and levels of the organization
• Enjoy both learning and sharing with the team