Senior Associate, Windows & VDI End Point Engineering & Support

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Our client, is one of the world’s leading biopharmaceutical companies, dedicated to discovering, developing, and delivering innovative medicines and vaccines that improve and extend patients’ lives. With a presence in more than 100 countries and a history spanning over 175 years, our client combines cutting-edge science, technology, and global expertise to address some of the world’s most challenging healthcare needs. The company fosters a culture of innovation, collaboration, and continuous learning, empowering its people to drive breakthroughs that make a meaningful impact on global health.

Join a global leader in pharmaceuticals, and immerse yourself in a dynamic experience where you’ll contribute to groundbreaking projects that impact the lives of millions!

Key Responsibilities

• Engineer and maintain Windows operating system builds, provisioning workflows (e.g., Windows Autopilot), configuration policies, and security baselines.
• Build and deploy application packages and manage patch and update rings using Microsoft Intune and Microsoft Configuration Manager (SCCM).
• Engineer and support VDI platforms and images, including capacity, profile management, and user experience optimization.
• Develop PowerShell scripts and automation for provisioning, remediation, and compliance reporting.
• Collaborate with cybersecurity teams on security baselines, vulnerability remediation, and compliance controls.
• Provide Tier 3 escalation support and root-cause analysis for complex Windows and VDI issues.
• Monitor fleet health and digital experience telemetry to drive proactive remediation and continuous improvement.
• Participate in knowledge transfer and maintain technical documentation and standards for engineering and support teams.

Required Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or related field.
• 3+ years of experience in Windows endpoint engineering or enterprise desktop environments.
• Expertise in Windows 10/11, Microsoft Intune and/or Microsoft
• Configuration Manager (SCCM), Windows Autopilot, and Group Policy.
• Hands-on experience with VDI technologies (e.g., Citrix or cloud-hosted virtual desktops).
• Proficiency in PowerShell scripting; strong knowledge of endpoint security fundamentals.

Physical/Mental Requirements

• Ability to analyze complex technical problems and develop innovative solutions.
• Occasional travel may be required to support global teams and initiatives.

Nice-to-Have Skills

• Microsoft certifications (e.g., Microsoft 365 Certified: Endpoint Administrator Associate) or Citrix certifications.
• Experience in global enterprise environments and regulated industries.
• Familiarity with Zero Trust security models and digital employee experience (DEX) tooling.

Upon further discussion with our client.