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Our client is a dynamic, fast-growing company based in Greece, specializing in asset and property management with a strong focus on professional and hospitality real estate. They manage a diverse portfolio that includes hotels and luxury suites, residential properties, office spaces, logistics centers, and development land.

Key Responsibilities

1. ERP Strategy & Governance

• Develop and implement the ERP & Business Systems strategy aligned with business objectives.
• Define and manage ERP roadmap, release planning, and prioritization of initiatives.
• Establish ERP governance framework, policies, procedures, and internal controls.
• Ensure compliance with regulatory requirements (e.g., GDPR, internal controls, audit readiness).
• Lead digital transformation initiatives and adoption of new technologies (automation, BI, AI).

2. Business Requirements & Solution Design

• Gather, analyze, and document business requirements across all departments.
• Translate business needs into functional and technical specifications.
• Design ERP solutions, blueprints, and architecture, including integrations with third-party systems.
• Evaluate new applications and technologies based on business value and ROI.

3. Implementation & Vendor Management

• Lead and oversee ERP implementation, upgrades, and expansion projects.
• Manage external partners, integrators, and vendors (SLAs, timelines, deliverable quality).
• Ensure deliverables completeness and formal acceptance within time and budget.
• Coordinate UAT, go-live, and post-implementation support.

4. Operations, Data & Controls

• Ensure accuracy, completeness, and integrity of ERP data.
• Define and manage user roles, access rights, and approval workflows.
• Configure the system based on business needs.
• Monitor compliance with ERP processes through audits and reporting.
• Ensure information security policies, backup & disaster recovery, and business continuity (BCP).
• Monitor and manage cybersecurity risks.
• Handle incident management, root cause analysis, and continuous improvement.

5. Training, Adoption & Performance

• Design and oversee training programs for end users and new employees.
• Ensure high user adoption and proper system usage.
• Develop and maintain manuals, procedures, and documentation.
• Define and monitor KPIs for efficiency, productivity, and business value of ERP.

6. Budget & Reporting

• Prepare and manage ERP & Business Systems budget.
• Monitor costs and ensure adherence to approved budgets.
• Provide regular reporting to Management on performance, risks, and system outlook.

7. Team Management

• Manage and develop the ERP Business Analyst, set goals, and evaluate performance.
• Collaborate closely with the company’s IT department.

Required Qualifications

• Bachelor’s degree in Business Administration, Computer Science, Information Technology, or related field.
• Project management experience.
• 8+ years of relevant experience.
• Strong computer skills (MS Office / Visio).
• Strong knowledge of ERP systems (SOFTONE).
• Good written and verbal communication skills.
• Very good command of English.
• Understanding or experience in SQL and basic scripting (JavaScript) for reporting/integrations.
• ERP vendor certifications are considered a strong advantage.

Nice-to-Have Skills

• Experience with HMS (e.g., Protel), CMMS (e.g., Coswin8i), Accounting systems (e.g., Calculus, PBS).
• Knowledge of Business Intelligence and Management Reporting.
• Experience in budgeting, forecasting, and business performance analysis.
• Understanding of cloud architectures and SaaS ERP models.
• Master’s degree (MBA) is a plus.

Upon further discussion with our client.