Junior Technical Support Engineer NEW

Code.Hub is the first Hub for Developers in Greece, builds together with partners decentralized digital hubs in FinTech for expanding the portfolio of their services globally. Code.Hub has the knowledge and technical mentorship for all technologies and helps the SW Engineers expand their skills and opportunity to make a great career path for their future!

Code.Hub believes in the talent of Greece. Code.Hub manages the biggest Software Development projects in the Greek market and numerous already 75% of the IT market in Greece. During 2018 and 2019, Code.Hub was listed in the top 100 most innovative initiatives in Greece.

Code.Hub was awarded in 2021 & 2020 with Gold Awards as the best company in the market regarding our services and again in 2022 as the Rising Star of the year, taking first place in “Best Talent Management Strategy & Initiative” and “Best Youth Employment Initiative”.

Code.Hub works together with leading global professional services companies, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Code.Hub works with high-end technologies to help clients improve their performance and create sustainable value for their stakeholders.

Our FinTech project is one of the largest Greek banks headquartered in Athens, Greece, with approximately 18.5 thousand employees in 8 countries in Greece and South East Europe, which offers a full range of financial products and services to approximately 5.6 mn customers. Total assets of the Group amounted to €82.2 bn, net loans to €48.3 bn and customer deposits to €39.3 bn. We implement all the re-engineering to cutting edge technologies, all the applications in FinTech Sector, from Architecture to new mobile application services in the Greek Market.

Responsibilities:

• Investigate and manage identified issues (troubleshooting) using technical tools.

• Provide 1st level support for digital banking products.

• Collaborate with technical implementation teams to resolve issues.

Requirements:

• Basic knowledge of Back-End programming (e.g., C#, APIs).

• Experience using testing & troubleshooting tools (e.g., Postman).

• Strong communication and problem-solving skills.

• Quick learning ability and solid technical understanding.

Let’s talk about us:

• Hybrid working model

• A competitive salary

• Signing Bonus

• Brand new equipment

• Exciting & friendly work environment

• Career & competencies’ development

• Continuous learning & development experience based on infinity model through Code.Hub’s Code.Learn

• L&D plan for your career improvement

• A truly open, inclusive, and competitive-free environment to grow your skills and have fun!

• Internal competitions & rewards.

Let’s talk about Code.Hub-ers:

• You are eligible to free LinkedIn trainings

• You are eligible to have free pass to all training Code.Learn activities after 6 months from your induction

• Training & Tech Mentor for your induction

• Unlimited access to LinkedIn Learning platform (1st semester)

• Sponsoring of a Bachelor and/or Master’s Degree from Athens Tech College

• Private Health Insurance

• Performance planning each six months and each two years planning of promotion

• Free Lunch/Snack every day & Cocktail Fridays @ our offices

• Referral Bonus