Apply for job
View Job
We are the 1st Hub for Developers! Our motto is “From Developers to Developers”! Our vision is to provide real career opportunities for candidates that want to take the next step in their career. Code.Career is the first process that you will speak with developers (only!) and tech (freak) experts!
Our client is a leading research-based biopharmaceutical company. They apply science and their global resources to deliver innovative therapies that extend and significantly improve lives. Every day, colleagues work across developed and emerging markets to advance wellness, prevention, treatments and cures that challenge the most feared diseases of our time.
ROLE SUMMARY
This role as Continuous Improvement Manager will partner with and work across our teams to foster and spread a culture of continuous Improvement across our organization by both cultivating new ideas and analyzing continuous improvement initiatives captured in our register and network. A major part of this role is to drive an analytical and metrics approach to how we invest and capture their value.
The person in this role will work with our solution towers and our engineering and platform operations teams to analyze new ideas and create the necessary business cases to drive decisions and investment that are in line with our strategic direction.
ROLE RESPONSIBILITIES
- Interfaces across BPC teams
- Utilizes analytical skills to effectively interpret needs and translates the needs into clear technical and functional requirements.
- Leverages business process skills to document problem clarification, management and solutioning.
- Defines outcomes-based metrics and tracks adoption/usage metrics. Proactively drives expansion of usage and adoption.
- Supports development of business cases.
- Effectively works with cross-functional teams to deliver moderately complex projects.
- Demonstrates strong client engagement and problem-solving skills. Works independently.
- Builds and maintains a strong network of BPC and cross digital contacts
- Be comfortable to communicate with the BPC Leadership and establish connections across BPC
- Work with Continuous Improvement Lead, and help document and prioritize projects to ensure work aligns with strategic goals.
- Maintain a CI register list of initiatives, document funding, prioritization methodology, and regular reporting cadence.
- Monitor the progress of multiple CI projects across BPC and take the lead for the key strategic priorities
- Identify and suggest ways to improve bottlenecks, process inefficiencies, and service deficiencies.
- Measure success by developing metrics and reporting to show effectiveness of continuous improvement efforts and team member commitment to process enhancements.
- Support the identification and installation of metrics to evaluate effectiveness of process improvements.
QUALIFICATIONS
- Education: BA, BS, MBA
- Six Sigma desirable
- 5+ years experience – emerging technologies, enterprise solutions, websites, mobile, social.
- Continuous Improvement and support and Operations experience desirable
TECHNICAL SKILLS
- Strong analytical and business process re-engineering skills.
- Strong verbal and written communication skills with the ability to express technical concepts in business terms.
- Strong interpersonal and relationship management skills, including the ability to collaborate with colleagues at senior levels.
- Ability to work with cross functional teams to deliver complex projects.
- Strong problem solving and solutioning skills including the ability to synthesize complex data and process inputs.
- Strong project management skills including financial tracking.
- Experience using of Digital Workplace Technologies (Office 365, Teams, OneDrive)
- Experience using Power BI to create metrics and manage reports and MS Project for creating and managing project plans
- Experience with enterprise collaboration tools (SharePoint, Box, Yammer, etc.)
