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Our client’s Digital Quality (DQ) Solution Center delivers advanced solutions that revolutionize Quality, Safety and Environmental Operations within Pfizer Global Supply (PGS). The mission of the DQ Solution Center is to empower and optimize the performance of Laboratory (QC), Quality Assurance (QA), and Environmental Health & Safety (EHS) organizations through the automation and implementation of innovative technologies, with a focus on continuous improvement and excellence. Their team philosophy is “Do good work” and as per Pfizer’s Purpose Blueprint, “Win the Digital Race in Pharma.”
The Sr Associate, QA Solution Owner is responsible for co-leading an agile development team along with a Lead Product Owner to define and prioritize features along with developing user stories for the Veeva eQMS Solution.
They will work within the eQMS team to help develop the technical strategy for moving the solution towards this vision. The colleague must have a strong CI and Innovative mindset and be comfortable taking appropriate risks to achieve desired results and drive the adoption of new technologies and processes for the solution.
ROLE RESPONSIBILITIES
The Sr Associate, QA Solution Owner responsibilities include but are not limited to:
- Support Lead Product Owners for a new or existing eQMS module(s).
- Lead coordination, documentation, refinement and communication with/for Lead PO on requirements from sites
- Support Lead PO to gather business requirements. Capture both functional and non-functional requirements in a use case.
- Support PO in serving as solution SME for sites and stakeholder conversations
- Support PO to maintain and prioritize team user story, enabler & defect backlog
- Collaborate with the QA Technical leads to assess technology capabilities and architecture requirements in support of Lead PO
- Collaborate and set expectations with business, scrum master and development team in support of Lead PO
- Collaborate with Deployment lead on pre-deployment & business alignment activities for the eQMS Solution in support of Lead PO
- Collaborate with Analytics and Reporting team to align requirements
- Demonstrate and promote agile ways of working
- Conduct all activities and make decisions that are in accordance with Company policies & SOPs, Pfizer Values, FDA & global regulatory guidelines (including cGMP/cGLP/cGCP), environmental guidelines, as appropriate and where applicable etc.
BASIC QUALIFICATIONS
- Bachelor’s BS in Information Technology, Engineering or related discipline.
- 2+ years of project management experience
- Experience with Agile, (SAFe preferred)
- Strong written and communication skills with the ability to effectively communicate to colleagues at all levels including executive levels
- Experience in all stages of system and application lifecycle from value analysis, business case development, solution deployment through value realization
- A basic understanding of system GMP requirements and demonstrable knowledge of computer system design and maintenance lifecycle in GMP environments.
- Experience in MS Office Products (i.e. MS Word, Excel, PowerPoint, Access)
PREFERRED QUALIFICATIONS
- Knowledge of the Veeva Platform
- Knowledge of agile tools (i.e. Jira)
NON-STANDARD WORK SCHEDULE, TRAVEL OR ENVIRONMENT REQUIREMENTS
Ability to travel up to 20%. Ability to meet with colleagues virtually across different regions and time zones
Work Location Assignment: Hybrid
