IT Business & Data Analyst

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Position Purpose

Our client is seeking a skilled IT Business & Data Analyst to join their IT&T Airport Systems team. The role will be responsible for coordinating and managing IT projects with a focus on optimizing enterprise resource planning (ERP) systems and improving business processes. The ideal candidate will have a passion for project management and a strong understanding of software solutions, ensuring successful project delivery and alignment with organizational goals.

About Them

Our client is committed to operational excellence and the provision of world-class IT&T support services. They strive to ensure the seamless functioning of our airport’s infrastructure through proactive monitoring and a dedicated support team. Their mission is to create a secure and reliable IT&T environment by prioritizing customer satisfaction, continuous improvement, and innovation.

Main Duties

• Coordinate with various stakeholders, including IT&T, business units, and external vendors, to ensure alignment and successful implementation of software solutions.
• Monitor project progress, identify potential issues, and take proactive measures to mitigate risks and ensure project objectives are met.
• Conduct regular project status meetings and provide updates to senior management, highlighting key achievements, challenges, and next steps.
• Ensure all project documentation, including requirements, design specifications, test plans, and user manuals, are accurately maintained and up-to-date.
• Facilitate communication and collaboration between project team members, fostering a cohesive and productive working environment.
• Coordinate post-implementation reviews, identifying lessons learned and opportunities for future improvements in project delivery.
• Provide training and support to end-users, ensuring they are proficient in using the new software systems and processes.

Required Skills

• Bachelor’s degree in information systems, or a related field.
• Minimum of 3 years’ experience in project coordination or project management, with a strong focus on enterprise software implementations.
• Experience in design, deployment and support of enterprise software applications.
• Experience in Microsoft Azure services such as Azure Data Factory, Azure SQL, and Azure Data Lake.
• Experience with Microsoft Power BI development, including report creation and data visualization.
• Experience in managing project schedules, resources and budgets.
• Familiarity with project management methodologies such as Agile and Waterfall.
• Excellent problem-solving skills and the ability to identify and mitigate risks.
• Excellent communication and collaboration skills, able to work with both technical and non-technical teams.
• Fluent in written and spoken Greek/English.

Benefits

• Hybrid working model.
• Competitive remuneration package.
• Career development opportunities in a dynamically growing business environment.
• Participation in the company’s reward and employees’ benefits programs.