IT Systems Engineer

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Our client, with more than 20 years of proven experience, is a leading Fintech solutions provider, offering a wide range of analytics-driven, highly scalable enterprise software solutions in over 35 countries worldwide. Their end-to-end technology solutions cover a wide range of needs for Banking, Financial Services, Utilities, Insurance, Retail organizations, and beyond.

They are looking for talented IT Systems Engineer to join a team of highly qualified professionals and get involved in the full IT projects lifecycle for enterprise-class solutions.

Successful candidates will provide onsite and remote support to customers with critical response time requirements for their business technology systems. They will work independently and as members of a team to fulfill service requests. This is a customer facing role and requires excellent prioritization, responsiveness, and customer service, along with excellent communication skills.

Responsibilities:

• Participate in the implementation and support of enterprise client IT infrastructure, on-premise and cloud;
• Install and configure virtualization systems, Microsoft servers and applications, Microsoft Networking Services; Perform maintenance and system upgrades;
• Monitor performance and ensure system availability and reliability;
• Maintain backup, and redundancy strategies;
• Analyze technical issues and provide 2nd level support;
• Liaise with vendors and other IT personnel for problem resolution;
• Maintain expert level knowledge of various vertical areas of functionality and technology within IT engineering technologies.

Requirements

• Eight (8) years of hands-on IT engineering experience;
• Client oriented with client facing experience;
• University degree in Computer Science or a related field;
• Ability to work with cross-functional teams;
• Strong analytical and problem-solving skills; and
• Excellent written and verbal communication skills in English
• VMWare/Hyper-v Virtualization including HA clusters, Storage/SAN Management, virtual networking;
• Solid Knowledge of Microsoft server products and applications, Active Directory, Group Policy, LDAP, DNS, DHCP;
• Knowledge on Infrastructure Configuration software (such as MS SCCM) and Monitoring software (such as PRTG);
• Antimalware solutions;

• Root Cause analysis and resolution; and
• Azure deployments with Azure AD;
• Microsoft Exchange DAG & Exchange Hybrid deployments;
• End-user encryption technologies such as Bitlocker, Endpoint Security;
• Backup solutions such as VeeaM, Netbackup, Backupexec;

Certified or in track in one of the following:

• MCP
• MCSA 2012/2016
• VMware
• MS Azure / O36

Benefits

On top of challenging work and a competitive salary, they are offering:

• Competitive compensation, ticket restaurant card, and annual bonus programs
• Cutting-edge IT equipment, mobile, and data plan
• Modern facilities, free coffee and beverages, and indoor parking
• Private health insurance, onsite occupational doctor, and workplace counselor
• Flexible working model, hybrid/remote benefits & home equipment benefits
• Onsite gym, wellness facilities, and ping pong room
• Career and talent development tools
• Mentoring, coaching, personalized annual learning and development plan
• Employee referral bonus, regular wellbeing, ESG, and volunteering activities

Your race, gender identity and expression, age, ethnicity or disability make no difference in the company. They want to attract, develop, promote, and retain the best people based only on their ability and behavior.