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We are the 1st Hub for Developers! Our motto is “From Developers to Developers”! Our vision is to provide real career opportunities for candidates that want to take the next step in their career. Code.Career is the first process that you will speak with developers (only!) and tech (freak) experts!
Our client is the biggest Fintech technology company in Greece. The company offers a wide range of technology solutions that help improve human interactions, making everyday life easier. Their solutions are behind everyday transactions: from cash transactions via ATMs, to card transactions, self-service solutions and more, enabling hundreds of organizations in Europe meet and exceed their customers’ expectations, while at the same time optimize their operations, creating cost efficiencies.
With their presence of 30 years and with more than 900 highly qualified and trained professionals, the company is one of the fastest growing information technology groups in Central and Eastern Europe.
You will work in a modern team with teams all over the world. You will have the opportunity to work on innovative projects with Agile methodology, in a fast-paced international business environment, while developing your skills and competencies to achieve your personal goals and career aspirations. You will have the ability to work remotely at least 2 times per month.
Responsibilities:
- Monitoring and Event Management of IT&T Services and Datacenters
- Incident, Problem and Request management according to ISO 20000/ITIL standards
- 2nd Level Support of Corporate applications and infrastructure
- Escalate and communicate customer issues and network/system related alerts to Tier 3 staff or vendors, Management and Administration as defined by policies and escalation procedures
- Support change management and configuration management procedures
- Create and analyze reports regarding system/service availability and registered incidents
Requirements:
- Degree (BSc/Diploma) in Computer Engineering
- Experience in troubleshooting and supporting systems and platforms in mission-critical production datacenter and/or NOC environments
- Professional experience in Microsoft Windows servers (relative certification will be considered plus)
- Intermediate knowledge/experience in Systems Operations Support and promotion management
- Basic knowledge of Microsoft SQL server or Oracle DBMS
- Strong configuration/administration skills in Cisco routers/Switches/Wireless
- Basic knowledge/experience of Linux/Solaris
- Basic knowledge/experience of server backup methodologies/tools
- Basic knowledge of SDH, HDSL, Fiber optics, VOIP, AV transmission and Cable TV/IPTV/Digital Signage systems
- Excellent follow up and time management skills
- Ability to work independently and able to use sound judgement when solving problems
- Military obligations fulfilled (for male candidates)
- Excellent communication skills (fluency in Greek/English)
- Ability to work 24×7 shifts including weekends and holidays
