Senior IT Engineer

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Our client, no matter if you’re the biggest sports fanatic, has a ‘minor’ shoe addiction or you own just one pair of sneakers, you know that finding the “perfect” shoe can be challenging. They’re here to help people find that perfect shoe every single time. They have created a way to make a 3D scan of your feet and match that profile with our own (and the world’s largest) database of 3D-scanned shoes. Our goal is to inspire people to do what they love in maximum comfort, whether it’s running a marathon, dancing all night or simply going for a stroll in the park.  As an employer, they strive to translate this philosophy into a happy and balanced lifestyle for all our team members, giving them the opportunity to grow and thrive while doing what they love.

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The fit they hope to find 

Our innovative solution is used by thousands of retailers worldwide and as they are growing our customer base, they  are also further expanding our business globally. They currently have four offices (Netherlands, Slovenia, Greece, China), soon to be followed by expansion in Australia and the USA! In this journey, they are looking for a Senior IT Engineer to maintain and optimize our infrastructure and to provide high quality support when needed. If you have experience in a similar role in a high paced or scale up environment, and you bring in a healthy dose of love for footwear, sports and tech, do read on!

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What you’ll do

In this role, you will streamline and enhance internal operating procedures to make our organization’s daily work more effective. To identify areas of improvement and address the daily and ad-hoc needs of our global team, your job will include but will not be limited to:

• Lead the IT and take strategic decisions
• Designing, implementing and monitoring:

a) IT infrastructure (servers, operating systems, storages, backups, Active Directory etc.): review the existing infrastructure and propose, draft and implement technical solutions and improvements,

b) Network infrastructure (switches, access points, routers etc.) locally and remotely,

c) Security infrastructure (network firewalls, end point protections, SIEM, Active Directory security, HIDS etc.), and

d) Cloud infrastructure for core business services (scanners etc.) in Linux OS,

• Creating user accounts and performing access control
• Performing IT audits and security audits
• PEN/phish testing
• Providing support to develop business continuity plans, disaster recovery plans etc.
• Implementing and maintaining business applications (monitoring system, ticketing system etc.), helpdesk and IP telephony
• Investigating, diagnosing, and solving any problems
• Supporting and training end users and managing support requests (on-site & remote)
• Monitoring and reviewing the internal IT Policy in alignment with your IT colleagues
• Compiling job reports and statistics, excel, pivot, macros (Provide reports to other departments)
• Installing and monitoring workstations, printers, mobiles, etc.

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What  the company offers you 

Being a great employer is important for our client.They strongly believe in social impact (doing things right AND doing the right things) and offering our employees an awesome experience is a crucial element of that. They see fun and engagement as two core ingredients of a successful team. They encourage our people to find their passion within work and create an inspiring environment for our team, so everyone can excel and continue to grow.
For this position, you will be working at our office in Greece (Athens, Kifissia). You are currently living in Greece or based in Europe and willing to relocate to Greece.

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A sneak peek into they company perks

• Competitive salary
• An office in a beautiful building in Kifissia, Athens, with sit/stand desks, inspiring interior healthy breakfast and lunch
• Monthly team events and drinks
• Company laptop and mobile
• Learning and Development budget
• Commuting expenses covered
• Private health insurance
• And most important of all: a driven team of talented candidates and an inspiring place to work and learn, where they work together according to the five company values:

Be a force of good – Foster passion & fun – Dream big, start small, learn fast

Take ownership – Build trust and lend a helping hand

Job requirements

What you bring

• A BA or Msc in Informatics/Computer Science/Computer Engineering or similar science
• At least 10 years of experience as an IT support engineer
• Excellent knowledge of networks and HW/SW configuration
• High-level experience and knowledge of Microsoft Environment and Linux OS, as well as experience with Jira, Confluence and other tools
• Strong time management and prioritization skills
• Flexibility when it comes to support duty out of regular working hours

Who you are

• A strong analytical mind, proficient with technology and applications
• An excellent communicator, fluent in English with strong interpersonal skills
• A team player who thrives in cross-functional and fast-paced environments, and at the same time is able to work interpedently
• An energetic professional who is driven by solving problems and helping others
• A curious individual with the drive to acquire further skills, to provide and receive feedback and to develop yourself
• A highly adaptive person with a creative mindset